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"Room Planner has been a huge success for Nebraska
Furniture Mart. In 6 months over 7500 rooms were designed online. We believe
this pre-configuring is reducing the amount of returns and boosting sales. I
have used several other Internet based room planning tools and none of them
come close to Icovia Room Planner. Its ease of usability and clean design
clearly sets it apart from the rest."
Jeffrey Douglas
Internet Marketing Manager
Nebraska Furniture Mart
"These people understand furniture. THAT is a compliment."
Dwight Ball
Rose Furniture
"The Room Planner works great and it has a tremendous
'wow' factor. We are confident that it will drive efficiencies into the sales
process that will show up in the bottom line."
Joel Fowler
Raymour & Flanigan
"Icovia has worked very well for us. We've seen very
positive results in the first months and have calculated a very short term ROI
period. Hookumu is among the best technology partners we've worked with
distinguishing itself as an extremely competent, energetic and fair group of
people."
Peter Clark
Director Information Systems
Jordan's Furniture
"We have received nothing but praise from our sales
associates and customers concerning our newly launched Room Planner using
Icovia. With its user-friendly and functional interface, customers and
associates find it to be a useful tool that takes the guesswork out of room
design. Our customers and sales associates are not only having fun using the
tool, but as a company, we are reaping the benefits of satisfied customers."
Mike Woodward
R.C. Willey
"We see Icovia as a great tool to help customers choose
the right amount of furniture for their space. We think it should increase
sales and reduce 'no-fits' at the same time. We are always looking for new ways
to provide better services and become more efficient at the same time."
Josh Tatelman
Merchandise Strategy Manager
Jordan's Furniture
"Rave reviews regarding Icovia! It is simple to use and an
easy way to get the customer excited about planning their room. I have been
successful in adding extra pieces to several rooms, including rugs and
accessory tables! Love Icovia and I appreciate having this tool available!"
Jordan's Furniture Sales Associate
"Bose was looking to add a unique and memorable experience
to bose.com that was representative of the Bose image, brand and reputation,
Hookumu's creation combines a personalized user-experience with a
revenue-generating, e-business application, delivered within our aggressive
time frame, all of which were critical to the success of the project."
Amanda Cooley
Manager, Interactive Tools and Services
Bose Corporation
"Icovia has been helpful as a sales tool. The software
itself is very good and easy to use, and just the fact that we have a package
like this impresses the customer and adds credibility to the store. Overall, it
is a good tool."
Jordan's Furniture Sales Associate
"A new software package by Hookumu Inc., a Londonderry,
N.H., developer, could turn out to be one of the very best. It is due to debut
by the end of this month on the Jordan's Furniture website. I got to test the
package last week at home, and found it to be pretty snazzy: easy, efficient,
and eminently customizable."
Michael Prager
Globe Staff
The Boston Globe
"A few times, I have used it to close sales and even to
get into a customer…on at least three occasions I have taken the exact
dimensions, plugged them into Icovia, and closed deals!"
Jordan's Furniture Sales Associate
"Icovia is a great tool. I have already worked with
customers that have found it very helpful. One customer found it on their
own... Came in with three scenarios and I helped them with two rooms. The other
customer I sent them home with an assignment to work it out and then come back
and we could pick-up from there."
Jordan's Furniture Sales Associate
"Sales Consultants are generally enthusiastic about Icovia
because they understand that it actually saves them time and makes the customer
more confident about their purchase. In many cases customers come in with
completed room designs which makes the entire selection process less stressful
and more enjoyable. Customers expect a high level of service from Jordan's,
making the addition of the RoomPlanner solution a natural step."
Josh Tatelman
Merchandise Strategy Manager
Jordan's Furniture
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